Estate Management services in London & surround by Smarter Services
0207 112 8857
Smarter Services estate Management

Facilities Management Company Benefits for Office Productivity

A facilities management company should always focus on what employees want and need to perform at their best. There are many ways that a facilities management company can assist in increasing office productivity. Whether it’s a simple matter of cleaning up...

Keeping Up With Gutter Maintenance

Considering gutter maintenance in the upkeep of a building is crucial. Without gutter maintenance in place, the building in question will soon suffer as a whole. To prevent the risk of significant and costly repairs, keep up to date with regular cleaning. When was the...

How to Prevent a Pest Infestation

Whether it is spiders, rodents or bugs, pest infestation is something no one wants. Once the unwelcome visitors take over your property, your only solution to pest infestation is to call for backup - pest control. Here at Smarter Services, we have some...

Top 5 Trends in Facilities Management: 2018 Edition

Trends in facilities management industry are always changing. Trends in facilities management at the moment are governed by tech. In this blog, we are sharing some of the most prominent trends of 2018 so far. Analysing costs Spend is a huge factor when it comes to...

How a Clean Workplace Will Improve Employee Productivity

A clean and tidy workplace will improve employee productivity. The standards of office cleanliness for a business can directly improve employee productivity, according to a study in the European Cleaning Journal. The appearance and general hygiene of an office...

Bird Control – 3 Top Tips

Without bird control in place, birds can cause a significant amount of damage to buildings and offices. They can also pose a severe risk to the health of not only your employees but the public. Did you know that pigeons can also carry any of 60 known diseases,...

The Importance of ISO Accreditation

Regulators and governments rely on ISO standards to develop better regulation for businesses to follow. Since their introduction 50 years ago, ISO accreditation has evolved to cover everything from the clothes we wear, to health and safety when working at height. As...

The Importance of Regular Fire Safety Audits

Carrying out regular fire safety audits is extremely important for any building. Fire safety audits are an inspection of non-residential buildings to determine the management of the property with regards to fire safety. These assessments are usually planned and...

Rope Access Window Cleaning Safety Standards

Rope access window cleaning is essential high-level maintenance in the FM industry. It is considered the safest way to carry out high-access cleaning and maintenance; along with repairs, construction and other maintenance solutions. With the advancement of equipment...

Maintaining Your Luxury Office Space

Working with many high-end brands, such as Moёt and LVMH, we’ve certainly learned a thing or two about how to keep a luxury office space in line with our clients’ exacting standards. Luxury space, for example, a retail store, is often kept minimal with only a few key...

Throughout my experience in working with Smarter Services, I have always found them to be highly professional dedicated, approachable and responsive to any requests we have.

Alice Herbillon

Facility and Administration Manager, LVMH Mayfair

Estate management

Smarter Services have over 18 years’ experience providing estate management cleaning contracts for housing associations in the London area. Throughout this time we have built strong and lasting partnerships with them and their residents. We take great care to put your tenants’ safety first. Smart Services make sure staff are friendly, courteous and easily recognisable at all times.

  • No subcontracting
  • Mobile apps for speed and efficiency
  • Strategic thinking makes us more flexible and adaptable

Smarter Services has experience working with a variety of developers. Including setting up and managing both new and existing schemes, across all types of residential and mixed-use estates. These range from highly serviced city centre developments with substantial leisure facilities through to sprawling suburban sites with parkland and children’s play areas.

By having a dedicated daily team on site we can provide a fully comprehensive and more proactive service, leading to faster turnarounds and better value for money for residents. With a team able to respond to issues as they happen, the estates are far less likely to fall into disrepair.

Engaging with tenants

Your tenants know better than you whether we’re doing our job properly. So as well as regular management site visits and rigorous audits via smartphone, we engage closely with residents.

  • Regular customer satisfaction surveys
  • Engagement with tenants’ groups
  • Full CRB checks

Grounds maintenance

Our ground services teams use state-of-the-art equipment. They are experienced in everything from wide area lawn cutting, shrub and plant pruning, litter picking, sweeping, planting spring and winter bedding, through to hard and soft landscape design, chemical weed applications and arboriculture. We work closely with local authorities, social landlords and independent bodies to create and maintain a greener, brighter open spaces and gardens.

Pest control

As well as dealing with specific outbreaks or seasonal problems, we offer a preventive service to protect individual homes, buildings or communal areas against damage from animals. Pest infestation is one of the most distressing issues for residents, so we work proactively to prevent any problems arising. Certified to BPCA (British Pest Control Association) standards.

To find out more about our estate management services simply give the Smarter Services team a call on 0207 112 8857.