Throughout my experience in working with Smarter Services, I have always found them to be highly professional dedicated, approachable and responsive to any requests we have.Alice Herbillon
Smarter Services have over 18 years’ experience providing estate management cleaning contracts for housing associations in the London area. Throughout this time we have built strong and lasting partnerships with them and their residents. We take great care to put your tenants’ safety first. Smart Services make sure staff are friendly, courteous and easily recognisable at all times.
- No subcontracting
- Mobile apps for speed and efficiency
- Strategic thinking makes us more flexible and adaptable
Smarter Services has experience working with a variety of developers. Including setting up and managing both new and existing schemes, across all types of residential and mixed-use estates. These range from highly serviced city centre developments with substantial leisure facilities through to sprawling suburban sites with parkland and children’s play areas.
By having a dedicated daily team on site we can provide a fully comprehensive and more proactive service, leading to faster turnarounds and better value for money for residents. With a team able to respond to issues as they happen, the estates are far less likely to fall into disrepair.
Engaging with tenants
Your tenants know better than you whether we’re doing our job properly. So as well as regular management site visits and rigorous audits via smartphone, we engage closely with residents.
- Regular customer satisfaction surveys
- Engagement with tenants’ groups
- Full CRB checks
Our ground services teams use state-of-the-art equipment. They are experienced in everything from wide area lawn cutting, shrub and plant pruning, litter picking, sweeping, planting spring and winter bedding, through to hard and soft landscape design, chemical weed applications and arboriculture. We work closely with local authorities, social landlords and independent bodies to create and maintain a greener, brighter open spaces and gardens.
As well as dealing with specific outbreaks or seasonal problems, we offer a preventive service to protect individual homes, buildings or communal areas against damage from animals. Pest infestation is one of the most distressing issues for residents, so we work proactively to prevent any problems arising. Certified to BPCA (British Pest Control Association) standards.