0207 112 8857
Smarter Services estate Management

Newlon Housing: Firestop Case Study on Site 9 Hornsey Street

  Site 9 Hornsey Street | Newlon Housing TrustThe Challenge. To reinstall fire compartmentation in communal areas to property. The Solution. To cut out ceilings to allow fires stoppers to access the areas above front doors that needed fires stopping. This work...

Supporting University Accommodation and Students

Smarter Services go beyond providing the standard university accommodation needs. We believe the most critical factor in keeping student accommodation clean and in good condition is the entire reasoning behind it. According to the Student Accommodation Survey, 29% of...

How to Monitor and Manage Energy Efficiency in the Workplace

You can't manage something you haven’t measured.   Ensuring you have energy efficiency in the workplace is essential in an environmentally conscious world. There are many ways to cut back on the amount of energy you use and ways to monitor it. Here at Smarter...

The Importance of Creating Sustainable Buildings

A sustainable building functions with a minimal detrimental effect on the environment. Did you know buildings consume a third of the world's energy supply and are responsible for 20% of the global pollution? They are big numbers and the reality is they could double by...

Reoccuring Spring Facilities Management Maintenance Tasks

Where facilities management maintenance is concerned, saying goodbye to the cold winter months and hello to the fresh new beginning of spring is very much welcomed. As the icy temperatures of winter begin to warmth into spring, the phrase ‘spring cleaning’ means so...

Introducing Eco Friendly Cleaning in Facilities Management

With growing concerns about damaging the environment, eco friendly cleaning is a small yet significant step to improve your office space. When using substantial and long lasting cleaning equipment, your cleaning routine will be much more environmentally friendly,...

Fire Risk Assessment Checklist

Have you prepared for your fire risk assessment? It is important to put safety first when you are looking after employees. In 2017/18, the majority (68%) of fire safety audits were rated satisfactory, which is the same as the previous year. However, the proportion of...

How Preventive Maintenance will Improve Health and Safety in Facilities Management

We all know the old saying that prevention is better than cure. This can cover a whole host of circumstances. It is also very much the case when it comes to preventative maintenance. Normal wear and tear impacts on the lifespan of the stuff around us....

The Importance of Flexible Facilities Management

The way we are all working is changing. Despite what Dolly Parton said, the office doesn’t operate on a 9-5 anymore. According to research, only 6% of us work that traditional shift pattern. So, there is an ever-increasing need for flexible facilities...

Facilities Management Company Benefits for Office Productivity

A facilities management company should always focus on what employees want and need to perform at their best. There are many ways that a facilities management company can assist in increasing office productivity. Whether it’s a simple matter of cleaning up...

Throughout my experience in working with Smarter Services, I have always found them to be highly professional dedicated, approachable and responsive to any requests we have.

Alice Herbillon

Facility and Administration Manager, LVMH Mayfair

Estate management

Smarter Services have over 18 years’ experience providing estate management cleaning contracts for housing associations in the London area. Throughout this time we have built strong and lasting partnerships with them and their residents. We take great care to put your tenants’ safety first. Smart Services make sure staff are friendly, courteous and easily recognisable at all times.

  • No subcontracting
  • Mobile apps for speed and efficiency
  • Strategic thinking makes us more flexible and adaptable

Smarter Services has experience working with a variety of developers. Including setting up and managing both new and existing schemes, across all types of residential and mixed-use estates. These range from highly serviced city centre developments with substantial leisure facilities through to sprawling suburban sites with parkland and children’s play areas.

By having a dedicated daily team on site we can provide a fully comprehensive and more proactive service, leading to faster turnarounds and better value for money for residents. With a team able to respond to issues as they happen, the estates are far less likely to fall into disrepair.

Engaging with tenants

Your tenants know better than you whether we’re doing our job properly. So as well as regular management site visits and rigorous audits via smartphone, we engage closely with residents.

  • Regular customer satisfaction surveys
  • Engagement with tenants’ groups
  • Full CRB checks

Grounds maintenance

Our ground services teams use state-of-the-art equipment. They are experienced in everything from wide area lawn cutting, shrub and plant pruning, litter picking, sweeping, planting spring and winter bedding, through to hard and soft landscape design, chemical weed applications and arboriculture. We work closely with local authorities, social landlords and independent bodies to create and maintain a greener, brighter open spaces and gardens.

Pest control

As well as dealing with specific outbreaks or seasonal problems, we offer a preventive service to protect individual homes, buildings or communal areas against damage from animals. Pest infestation is one of the most distressing issues for residents, so we work proactively to prevent any problems arising. Certified to BPCA (British Pest Control Association) standards.

To find out more about our estate management services simply give the Smarter Services team a call on 0207 112 8857.