working with

Smarter Services

Digital Transformation for smoother and more transparent account management and team training.

In recent months we have heavily invested in cloud software platforms which allows us to remain more connected and even more transparent with our clients and our operational teams.

Employee Scheduling and Workforce Management


Using our decades of experience in FM we have customised this software for optimal transparency and accountability . While no two contracts are the same, all will benefit from:

  • Tracked compliance against agreed budget
  • Flexible ‘Hours’ management by team members and on-site, within the agreed/fixed budget 
  • Agile scheduling and re-prioritisation of tasks (if ever needed) across all scopes
  • Excess/unused hours against budget flagged and credited
  • Clear job priorities, accessed by teams and clients 24/7 from any device
  • All jobs tracked to completion 
  • Integrated, real-time reporting
  • Missed shift alerts and rescheduling
  • Disruption in works (due to weather for example) quickly rescheduled with action plans available for client contacts
  • Streamlined out of hours responses
  • Audits of the account held in the cloud
  • Works across multi-sites

desktop-based payroll software

Bright pay

BrightPay is a payroll software that makes managing payroll quick and easy.

  • Paperless Pay Slips
  • Streamlined payroll process
  • Direct integration with employees pensions
  • Employees have their own self-service portal to view data and retrieve past payslips etc.
  • Employees have access to GDPR compliant self-service tools

Cleaning Training & Engagement


By providing our nationwide teams with high quality and consistent online training which a  high,level of  compliance and monitors staff progression and quality of service across our business.

  • Sharing industry recognised best practice and methods.
  • Cleaning Training is City & Guilds Endorsed.
  • Accessibility: Voice-over instruction is clear and methodical and closed captions assist both English learning and the hard of hearing.
  • Full range of learning such as Race & Inclusion and Mental Health.
  • Live reporting allowing management to track progress for all staff
  • Flexible and agile content management to meet the changing needs of our business
  • Tracked training activity gives the highest level of demonstrability and compliance for reviews, audits, quality measurements and legal proof.

What have we been up to

Smarter Services news

Post-Lockdown considerations in Student Accommodation

Post-Lockdown considerations in Student Accommodation

Post-Lockdown COVID safety considerations in Student AccommodationThere’s no denying the disruption caused by the 2020/2021 national lockdowns, least of all to peoples working life and education.  We’ll cross our fingers and hope that we have seen the last of them,...

Smarter Services Expands into Ground Maintenance

Smarter Services Expands into Ground Maintenance

Smarter Services Expands into Ground MaintenanceSmarter Services has expanded its range of self-delivered services to include Grounds Maintenance.  This will operate alongside our well-established operations covering Estate Management, Commercial Cleaning,...

Smarter Services Appoints Compliance & Training Advisor

Smarter Services Appoints Compliance & Training Advisor

Smarter Services Appoints Compliance & Training AdvisorSmarter Services is delighted to announce the appointment of Lisa Cudjoe in the role of Compliance & Training Advisor.  As part of our continued growth this important role will underpin our focus on...

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Smarter Services will elevate your residential or commercial premises and most importantly, will keep them that way, long-term.

Smarter Services offer an integrated facility management service across the UK. To find out more call our facilities management team on 0207 112 8857.


Lancaster House, 11 Churchfield Road,
Walton-On-Thames, KT12 2TY

T / 02071128857
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